We are following the advice of the Chief Medical Officer for the UK and Public Health England. As of this time our plan is to try and remain open as much as possible. If that advice changes for any reason, we will immediately respond to that to ensure the safety of our community.
We also wanted to reassure you that if for any reason an event is cancelled then any advance tickets will be refunded and that you can still buy with confidence. We are being pragmatic and are aware that some touring artists may choose to cancel or postpone shows & we will let you know if that happens.
We are also announcing that for anyone who has purchased tickets but has been told to self isolate and cant attend, we will offer refunds if we are able to so please get in touch.
Like many other people and businesses the financial and social challenges and threats we face have been increased greatly and we want to make sure that we are doing the right thing whilst also helping to support, musicians, promoters, other venues and our customers as best we can. We may make some changes to stock and business practices to help do this so please bear with us. We hope to see you soon and thanks for reading this and supporting us.
If you want to support us during this difficult time and aren’t able to get along to a gig or our cafe, then please consider becoming a member of Exchange or buying an Exchange t-shirt and / or tote bag!